Carpet Care Tips & Tricks
- Spills and stains are bound to occur, especially in a household setting. At Eloff Home, we suggest enlisting a professional carpet cleaning service to maintain your carpets. Meanwhile, here are some tips that may assist you in keeping them clean.
As Persian & Oriental carpets are woolen and/or cotton, the following tips are suggested:
- For solid messes (food items): Take a spoon or butter knife and remove as much of the spilled item from the carpet, being careful to move in the direction of the carpet’s pile.
- For liquids: Take some kitchen towel or tissues, and dab softly in the area of the spill. Continue this process to the point where you can see that all the moisture has been absorbed.
- Cleaning a spot: If you need to clean a particular spot, then spot clean using water and Woolite (available from any major grocery retailer). Pour the Woolite into cold water and create foam. Using the foam, gently dab in the direction of the carpet’s pile. Once dry, fluff the carpet by hand to remove any flattening of the fibres.
- Professional cleaning is mandatory for Persian and Oriental carpets.
When dealing with stains on Machine Made carpets, refer to the table below for cleaning solutions:
Stain | A | B | C | D | E |
Beer | √ | ||||
Beetroot Juice | √ | ||||
Biro | √ | ||||
Blood | √ | ||||
Butter | √ | √ | |||
Candle Grease | √ | ||||
Chocolate | √ | ||||
Cocoa | √ | ||||
Coffee | √ | ||||
Fruit juice | √ | ||||
Fruit Stains | √ | ||||
Gravy | √ | ||||
Ink | √ | √ | |||
Lemonade | √ | ||||
Margarine | √ | √ | |||
Milk | √ | ||||
Nail Varnish | √ | ||||
Oil | √ | ||||
Paint | √ | ||||
Roast | √ | ||||
Shoe Polish | √ | √ | |||
Tea | √ | ||||
Tomato Ketchup | √ | ||||
Urine | √ | ||||
Vomit | √ | ||||
Wine | √ |
A. Water: Dab off the stain as far as possible with a clean white kitchen cloth. Then treat the stain with a damp cloth and dab it off again, until no further dirt adheres to the cloth.
B. Soap powder solution: (1 tablespoon soap powder to 1/4 l water) Dab off the stain as far as possible with a clean white kitchen cloth. Then treat the stain with a cloth soaked in soap suds and then dab it off again, until no further dirt adheres to the cloth. Important: Only repeat dabbing with clean water and remove soap residues with a clean cloth.
C. Thinner: Dab/rub the with a cloth soaked in thinner. Repeat until no more dirt is visible on the cloth. Important: Never apply care products directly to the stain!
D. Dry cleaning solvent: Dab/rub the stain with a cloth soaked in dry clean solvent. Repeat until no more dirt is visible on the cloth. Important: Never apply care products directly to the stain!
E. Acetone: Dab/rub the stain with a cloth soaked in acetone. Repeat until no more dirt is visible on the cloth. Important: Never apply care products directly to the stain!
NEVER rub a carpet to try and clean it. This often results in more damage being done. Rather always dab.
Always use a white kitchen towel to conduct a colour test. Take the white towel, and run the towel from left to right. Take a look at your white towel, and if there is no colour transfer, then continue with gentle cleaning. If colour transfer occurs, contact a profession to clean your carpet.
When cleaning your carpets, always remember to ensure that you clean in the direction of the carpet pile. Do not make circular movements, as this will lead to damage on the carpet.
Do not brush the fringes of your carpet.
When vacuuming your rug, do not use the brush attachment.
Shopping Basics
- Collection from Grove mall
- Delivery at a fee anywhere in Namibia with Jet X couriers
Shipping Policy
- Delivery is to a PHYSICAL ADDRESS.
- Please ensure that it is during office hours. (A place of work is the preferred location)
- We do our best to get your orders to you as quickly as possible; however due to unforeseen circumstances and stock availability this may delay a delivery.
- Normally physical delivery to your door takes 5 to 10 working days. If there is no stock then orders will go onto a back order and may take 4 weeks. We will confirm if there are any delays.
Return Policy
- If you are unhappy with your purchase, please inform us and return the goods within 7 days unopened AND undamaged and we will issue you with a gift voucher.
Yes, we ship anywhere in Namibia & South Africa
Payments
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Shipping & Returns
Please inform us by sending an email to elofftrading@outlook.com and return the goods within 7 days unopened AND undamaged.
- Vouchers are issued within 1-3 working days.
- Orders can be cancelled/changed within 24 hours after purchase. Please do so by sending an email to elofftrading@outlook.com
- Contact us via Whatsapp/call: +264818462673
Email: elofftrading@outlook.com